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Software, website and data terms

The terms, policies and agreements behind a website, an app, a software product, or the data it handles.

See where this can lead

Anyone launching or running something digital runs into the same documents in roughly the same order: terms for the site, a policy for the data, an agreement for whoever builds or licenses the software. Most people know they need them without knowing their names, and who owns the software is a separate question from who may use it.

What this can involve

What it can involve

Does one of these sound like yours?

You don’t need to know the legal term for it. Start with what actually happened.

  1. Terms for a website or a platformWhat users may do on it, and what you are and are not responsible for.
  2. Privacy and personal dataWhat you collect, why, and what you tell people about it.
  3. Building or buying softwareWho builds it, who owns it, and what anyone else may do with it.
  4. Selling onlineThe terms customers see when they buy, return or complain.
  5. SecurityThe legal side of keeping a system and its data safe.
  6. Reviewing a digital contractReading a software or platform agreement before you sign it, including who ends up owning the work.

None of these quite right? You don’t have to pick one.

More than one area

One situation, more than one area of law.

Software, website and data terms rarely sits in a single category. These are the areas it most often reaches, and why. You don’t have to pick one — the matter decides, not you.

Each one is a real page you can read before deciding anything.

Documents

You may also need a document.

Terms, policies and licences for a digital product are all in the ready-to-use catalogue, and can be read together with the questions above.

  • Technology & Website

    Website terms and conditions

    The rules visitors agree to when using your website.

  • Technology & Website

    Privacy policies

    Explain how you collect and use people's personal data.

  • Technology & Website

    SaaS agreements

    Set the terms customers use your software service on.

  • Technology & Website

    Software development agreements

    Set the terms for building software for a client.

Not sure where to start

Still not sure this is your situation?

Then don't pick one. Describe what's happening in your own words and we'll work out what it involves — and which areas of law it reaches.

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Questions

Questions people ask at this point.

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You don't need to know which area of law it is, or what the next step should be. Describe the situation and we'll work out what it involves.

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